Success Story: Spero Healthcare
A national healthcare analytics company, partners with Spero for IT staff augmentation

Our client is a national provider of healthcare analytics, and research with headquarters in Fort Worth, TX.

The client supports Fortune 500 healthcare systems and Fortune 100 insurance providers to better understand health risks within their enterprise related to compliance with the U.S. Department of Health & Human Services. Spero began partnering with this organization in January 2012, and has provided 25+ IT placements across multiple projects and initiatives.

Specifically, the client needed help staffing the following skill sets:

  • IT Infrastructure: SQL Database Administrator, Systems Administrator, Network Engineer, Desktop Support Analyst, Help Desk Analyst
  • Business Intelligence: ETL Developer, Data Analyst
  • Applications Development: Software QA, Business Analyst

Healthcare organization are turning to data warehousing to take advantage of the massive amount of information that technology allows them to collect and analyze for trends.

Our client is one of the nation’s leading providers of assessment for CAHPS (Consumer Assessment of Healthcare Providers and Systems), QHP (Qualified Health Plan), PQRS (Physician Quality Reporting System), and Medicare Health Outcomes Surveys. Our client is also a certified provider of healthcare assessments through NCQA (National Committee for Quality Assurance) and URAC (Utilization Review Accreditation Commission). They experienced a massive influx of service requests by healthcare organizations and health insurance providers in order to stay compliance with the Affordable Care Act (ACA).

After the Affordable Care Act fully implemented, our client experienced rapid growth from an increase in business requests related to ACA compliance. Every phase of the clients IT organization was in a growth mode including the IT Infrastructure, and Application Development teams. The timeline to ramp up was shortening as the business needs increased.

Finding a firm that could provide support for all of their competencies was mission critical to the success of the organization. After presenting our capabilities to the company’s Director of Human Resources, and Director of IT, our client selected Spero as its vendor of choice.

As a result of the exceptional results achieved by the initial consultants placed by Spero, the client was able to grow their IT group to meet the demands of their customers

Spero subsequently placed 20+ additional IT resources to satisfy requirements in the client’s organization.

Our partnership grew from a staffing partner to a value-add consultative model where we’ve been able to deliver more than just quality resources to staff their IT initiatives. We have helped the client identify and implement best practices for identifying niche’ IT talent.

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